Hobby-Sports.com Return Policy
1. Hobby-Sports.com charges a $25.00 service fee on returned checks.
2. Customers must wait 10 days from the purchase date for a cash refund if the purchase was paid for with a check.
3. You must have a Hobby-Sports.com receipt.
4. You may return New and Unused merchandise within 30 days for a full refund or store credit. New and unused merchandise must be returned with their original packaging.
5. Defective merchandise claims are referred directly to the manufacturer of that product. Please note that we are not responsible for defective merchandise and cannot provide refunds for any used and/or defective merchandise. Most manufacturers will repair or exchange defective products as agreed to under warranty.
6. If the manufacturer does not handle your claim to your satisfaction, please contact us and we will be happy to help you out.
We have the right to satisfy nice customers!
What information do we collect from you?
Personal information is requested when you order a product, ask a question, or re-
quest information from us.. For example, this information might include your name,
billing address, shipping address, telephone number, email address, credit card or oth-
er payment information, and product details. With this information, Hobby-Sports can
fill your orders and better provide you with personalized services.
With whom do we share your information?
We must release your credit card information to the card-issuing bank to confirm pay-
ment; and release your address and telephone information to the delivery service
(UPS, FedEx etc.) to deliver products that you ordered.
We will disclose Personally Identifiable Information upon receipt of a court order, sub-
poena, or to cooperate with a law enforcement investigation, without prior notice to
you. Hobby-Sports fully cooperates with law enforcement agencies in identifying those
who use our services for illegal activities. We reserve the right to report to law en-
forcement agencies any activities that we in good faith believe to be unlawful. Other
Parties: We do not sell, trade, or rent your Personally Identifiable Information to others
without your consent. We may provide Non-Personally Identifiable Information about
our customers’ sales, traffic patterns, and related site information to third parties, but
these statistics do not include any Personally Identifiable Information.
WE DO NOT SELL OUR EMAIL OR PHONE LISTS TO ANYONE!